Shipping policy

Thank you for shopping with Anaya’s by Z. We are committed to delivering your orders safely and on time across Pakistan.

Shipping Methods

We offer nationwide shipping across Pakistan through trusted courier partners. Available payment options include Cash on Delivery (COD) and other payment methods shown at checkout.

Order Processing Time

All orders are processed within 3 working days after order confirmation. Orders are not processed on weekends or public holidays.

Once your order has been dispatched, you will receive confirmation via message or email.

Delivery Timeframes

After processing, delivery usually takes approximately 2–5 working days, depending on your city and courier service.

Total estimated delivery time:
3 working days processing + 2–5 working days shipping

Please note that delivery times may vary for remote areas.

Shipping Costs

Shipping charges are calculated at checkout based on your location and order details. Any applicable shipping fee will be clearly shown before you complete your purchase.

Tracking Information

Once your order is shipped, tracking details will be shared with you so you can monitor your parcel’s progress.

If you do not receive tracking information within the expected time, please contact us at:
anayasbyz@gmail.com

Delivery Issues and Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

Courier service issues
Weather conditions
Public holidays
Unforeseen circumstances

Once the order is handed over to the courier, delivery timing is beyond our direct control. However, we will assist you in resolving any delivery concerns.

Please ensure that your shipping address and contact details are accurate to avoid delays.